Privacy Policy
GB Travel («we,» «our,» or «us») respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, social media pages, or services, including private tours and travel-related services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Nationality and passport details (only when required for bookings)
Travel preferences and special requests
Payment Information
Payment details are processed securely through third-party payment providers. We do not store your full payment card information.
Automatically Collected Information
IP address
Device type and browser
Pages visited and interaction data
2. How We Use Your Information
We use your information to:
Provide and manage travel services and bookings
Communicate with you about tours, inquiries, or changes
Personalize travel itineraries and customer experience
Process payments and confirmations
Improve our services, website, and marketing
Comply with legal and regulatory obligations
3. Sharing Your Information
We may share your information only when necessary with:
Hotels, transport providers, guides, and other service partners
Payment processors
Legal or regulatory authorities when required by law
We do not sell or rent your personal data to third parties.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent at any time
Object to certain processing activities
To exercise your rights, please contact us using the details below.
7. Cookies
We may use cookies and similar technologies to improve website functionality and user experience. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. International Data Transfers
If you are accessing our services from outside Kazakhstan, your information may be transferred to and processed in countries where our partners operate.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
GB Travel
Email: gb.travel.kz@gmail.com
Phone: +7 707 333 43 86
